Friday, May 17, 2019
Principals for implementing duty of care Essay
A1, What does the term avocation of c be mean?The term duty of cautiousness means to forethought eitherbody from harm and to make sure they are not disadvantaged or treated unfairly whilst they are in my electric charge, to always act in the best interests of individuals and others much(prenominal) as my co- serveers, my employer as rise up as myself. This is a legal obligation.A2, How the duty of care affects the work of a social care workerDuty of care affects the way that a social care worker gives care, these include by-line policies and procedures, keeping all training up to date as this ensures good practice by applying it to daily work. in any case by insuring fair practice by recognising independence, diversity and choice etc.A3, What having a duty of care means for a care-giving organisation.This means having the responsibility for making sure that their organisation upholds the legal unavoidableness to keep their staff safe as providing a safe working environmen t as well as providing PPE. Keeping staff up to date on all training including reporting and save procedures.A4, How does duty of care contribute to safeguarding individuals?Having a duty of care should protect all those who use or work within the service by way of safeguarding. These includeFollowing policies and procedures, by sticking to the guidelines setout it ensures that the care workers are precise aware of what they can and cannot do. Sticking to the rules eliminates any misunderstanding Adhering to legislations or codes of practice such as safe guarding or the health and safety act to name a few are laws that are set out to protect those who usethe service as well as those who work within.B1, Companies should have commissions procedures in place, it should be efficiently advertised and implemented. This is so that those who wish to raise a complaint can do so in confidence knowing that their complaints are going to be dealt with promptly. Also companies should have a cl ear procedure, which provides easy to use opportunities for the complainant to register complaints as well as clearly providing the name of the person to forward complaints to. The legal requirements for traffic with complaints include providing support for all complainants and winning the appropriate steps to respond and deal with all complaints raisedB2, The best way to deal with a complaint is toRecord a detailed description of what the complaint is about, this includes any correspondence letters, emails etc. and any action taken to deal with the complaint at hand Respond to complaints within a gibe period of time, if a reply cannot be had at the time specified then the complainant should be notified and told when they should receive a reply Uphold confidentiality and be aware of who needs to be involved when dealing with the complaint, this is so that those raising the complaint can do so without any backlash To be very aware of how the complainant is feeling regardless of if I feel whether the complaint is justified Inform restrictive bodies if need be such as CQC.
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